I am writing to notify you that I am struggling financially and unable to repay the arrears in full.
I am taking the following steps:
I am taking financial advice to manage my affairs - I enclose my income and expenditure for your information.
I hope you will find this offer acceptable.
I am therefore formally requesting that you suspend all recovery action. If you are not prepared to suspend all action can you please provide me with the reasons why?
I look forward to hearing your response and will keep you regularly updated on any changes to my situation.
Yours faithfully,